Terms of use

Terms of Use for Zeptrix Online Store

Last Updated: 29 August 2023

Introduction and Acceptance of Terms

Welcome to the Zeptrix online store, an internet property owned by Zeptrix Pte Ltd, ("we," "our," or "us"). These Terms of Use ("Agreement" or "Terms") govern your access to and use of our website located at [Insert URL] ("the Website") and all services offered therein ("Services"), including but not limited to, any content, functionality, products, and applications offered on or through the Website.

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING OR UTILIZING ANY OF THE SERVICES. YOUR ACCESS OR USE OF THE WEBSITE OR SERVICES CONSTITUTES YOUR UNCONDITIONAL AGREEMENT TO BE BOUND BY THIS AGREEMENT, INCLUDING ANY FUTURE AMENDMENTS AND ADDENDUMS THERETO, WHICH MAY BE MADE AT ANY TIME AND WITHOUT NOTICE. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, PLEASE DO NOT ACCESS OR USE THE WEBSITE OR SERVICES.

Account Registration and Management

1. Requirement for Account Creation

To access and utilize specific features on the Website, especially those related to making a purchase or engaging with the Zeptrix online community, it might be obligatory for users to register for a personalized account ("Account").

2. User Representations:

1. Accurate Information: By creating an Account, you represent and warrant that all information you submit, known as Registration Data, is truthful, accurate, and pertinent. Submitting misleading information constitutes a breach of these Terms of Use and may result in immediate termination of your Account.
2. Data Maintenance: You commit to regularly review, maintain, and promptly update the Registration Data to ensure its accuracy and completeness. Inaccuracies in the Registration Data can lead to delays or issues in your use of the Services and may adversely affect our ability to contact or assist you.
3. Account Security: You are responsible for safeguarding your password and are liable for any actions performed under your Account. Zeptrix shall not be accountable for any loss or damage arising from your failure to adhere to these security obligations. We strongly recommend using "strong" passwords (comprising a combination of upper and lower case letters, numbers, and symbols) with your Account.
4. Unauthorized Activity: In the event of any unauthorized use of your Account or any other security breach related to the Services, you are obligated to notify Zeptrix immediately.

3. Account Termination and Suspension:

Zeptrix reserves the right, in its sole discretion, to suspend, terminate, or refuse service or access to the Website to any user without notice for conduct that Zeptrix believes violates these Terms of Use or is harmful to other users of the Website, Zeptrix, or third parties, or for any other reason. Users who have their Account terminated may not rejoin the Website without express permission.

Intellectual Property Rights and Usage Restrictions

1. Ownership and Copyright

All content, features, and functionality on this Website, including but not limited to text, graphics, logos, icons, images, video clips, downloads, interfaces, code, software, and aggregate user review ratings (collectively, "Content"), are the exclusive property of Zeptrix, its licensors, or other content suppliers, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

2. Trademarks

The Zeptrix name, the Zeptrix logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Zeptrix or its affiliates or licensors. You must not use such marks without the prior written permission of Zeptrix.

3. Prohibited Use

Unauthorized copying, reproduction, modification, republishing, uploading, posting, transmitting, or duplicating of any of the material is strictly prohibited. You may not decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works based on the Website, updates, or any part thereof except as permitted under any applicable law.

4. License to Use

Subject to your compliance with these Terms of Use, Zeptrix grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Content and the Services. This license does not include any rights to:

1. Resell or commercially use the Website or its Content;
2. Collect and use any product listings or descriptions;
3. Make any derivative uses of the Website or its Content;
4. Download or copy account information for the benefit of another merchant;
5. Use any data mining, robots, or similar data gathering and extraction tools.

6. Termination of License

Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms and may result in the immediate termination of your license granted herein.

Third-Party Services, Applications, and Websites

1. Integration with Third-Party Services

The Website integrates with various third-party services and applications, including but not limited to Shopify as the platform powering our online store, Stripe for payment processing services, Google Analytics for data analytics, and additional providers for other functionalities ("Third-Party Services").

2. No Endorsement or Affiliation

The integration or inclusion of such Third-Party Services does not imply an endorsement or affiliation between Zeptrix and such third-party providers. Additionally, Zeptrix is not responsible for the content, privacy policies, or practices of such Third-Party Services or the companies that own them.

3. Use at Your Own Risk

By using these Third-Party Services, you accept and are bound by their respective terms of service and privacy policies, which we encourage you to review. Zeptrix is not liable for any damage or loss caused or alleged to be caused by your use of or reliance on any goods, services, content, or other materials available through these Third-Party Services.

4. Data Handling and Security

Although Zeptrix makes efforts to integrate with reputable Third-Party Services, we cannot guarantee the security of data handled by these Third-Party Services. Zeptrix disclaims all liability for any data breaches or other security incidents that may arise from your use of Third-Party Services.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Zeptrix shall not be responsible for any loss or damage incurred as the result of any interactions with any such Third-Party Services. Any transactions completed via Third-Party Services are not the responsibility of Zeptrix and must be resolved directly with the third-party service provider involved.

6. Indemnification

You agree to indemnify and hold harmless Zeptrix, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, and expenses arising out of your use of any Third-Party Services or any breach of their terms and conditions or privacy policies.

User-Generated Content

1. Grant of License

By submitting, posting, or displaying content through customer reviews, testimonials, or other interactive areas of the Website ("User-Generated Content"), you grant Zeptrix a worldwide, non-exclusive, royalty-free, sub-licensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User-Generated Content in connection with the Website, Services, and Zeptrix's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Website (and derivative works thereof) in any media formats and through any media channels.

2. No Obligation to Use

The submission of User-Generated Content does not obligate Zeptrix to publish the content or use it in any other way. We reserve the right to remove User-Generated Content at our discretion for any reason or no reason at all.

3. Representation and Warranty

You represent and warrant that you have all the necessary legal rights to upload, post, or transmit the User-Generated Content and that the use of such materials will not infringe upon or violate the rights of any third party, including, but not limited to, copyright, trademark, privacy, publicity, or other personal or proprietary rights.

4. Moral Rights

You hereby waive all moral rights with respect to any User-Generated Content you provide to us. To the extent such moral rights are not fully waived, you agree not to enforce such rights against Zeptrix or its assignees.

Affiliate Program

1. Program Management

Our Affiliate Program is managed through a third-party application, Social Snowball. Participation in the Affiliate Program is subject to your acceptance of Social Snowball's terms and conditions, which govern the program.

2. Responsibility and Compliance

Users are solely responsible for familiarizing themselves with and adhering to the terms and conditions as put forth by Social Snowball. Zeptrix is not responsible for any disputes or conflicts that arise from your participation in the Affiliate Program managed by Social Snowball.

3. No Agency Relationship

Participation in the Affiliate Program does not constitute a professional or agency relationship between Zeptrix and the participant. All participants are considered independent contractors, and no joint venture or partnership is intended or implied.

4. Disclaimers

Zeptrix makes no warranties regarding the potential income or profitability that may arise from your participation in the Affiliate Program. Any claims made through Social Snowball do not reflect guarantees or predictions of your actual earning potential.

Payment

1. Payment Obligation

By making a purchase on the Zeptrix online store ("the Website"), you agree to provide accurate, current, and complete payment information. Failure to do so constitutes a breach of these Terms of Use, which may result in immediate termination of your account and legal action.

2. Currency

All prices and transactions on the Website are denominated in United States Dollars (USD). Currency conversion fees may apply if your bank or payment provider processes the transaction in a different currency.

3. Payment Methods

We accept various forms of payment, as specified on the Website. You are solely responsible for covering any additional fees or charges associated with the payment method you choose.

4. Authorization

By providing payment information, you represent and warrant that you are authorized to use the chosen payment method. You also authorize us and our third-party payment processors to charge your chosen payment method for the total amount of your purchase, including any applicable taxes and fees.

Shipping & Returns

1. Incorporation of Shipping & Returns Policy

The terms and conditions related to the shipping and returns of products purchased through the Zeptrix online store, an Internet property owned by Zeptrix Pte Ltd are governed by our Shipping & Returns Policy, which is hereby incorporated into these Terms of Use by reference. By using the Website or making a purchase, you agree to be bound by our Shipping & Returns Policy.

2. Acknowledgment

You acknowledge that it is your responsibility to review our Shipping & Returns Policy before making a purchase. Failure to do so will not exempt you from the terms and conditions outlined in the Shipping & Returns Policy.

3. Shipment Provider

Zeptrix may use third-party service providers to ship the products. As such, we are not liable for any loss, theft, or damages that occur during the shipping process, except as expressly provided in our Shipping & Returns Policy.

4. International Shipping

Products may be shipped to various international locations. You are solely responsible for complying with any import regulations and paying any import fees or taxes associated with international shipping.

5. Free and Flat Rate Shipping

Our Shipping & Returns Policy may offer free or flat-rate shipping under certain conditions. Such offers may be modified or terminated at any time without prior notice.

6. Estimated Delivery Time

Any delivery timeframes provided are estimates only. We are not responsible for delays that are beyond our control, including but not limited to carrier delays, natural disasters, or other unforeseeable events.

7. Shipping Fees Non-Refundable

Unless explicitly stated in our Shipping & Returns Policy, shipping fees are non-refundable.

8. Product Condition upon Return

To be eligible for a return, you must comply with the conditions outlined in our Shipping & Returns Policy, including but not limited to returning the product in its original condition, with all included accessories and packaging materials.

9. Return Authorization

Before making a return, you must receive a Return Authorization from our customer service team, in accordance with the procedure outlined in our Shipping & Returns Policy.

Prohibited Uses

1. Unlawful Activities

You are expressly prohibited from using the Website or Services for any purposes that violate local, state, national, or international laws, statutes, ordinances, or regulations. Activities including but not limited to fraud, embezzlement, money laundering, or insider trading are strictly forbidden.

2. Solicitation

You may not use the Website or Services to solicit others to commit or participate in unlawful acts, including but not limited to pyramid schemes, gambling, or other activities that are prohibited by law.

3. Harassment and Abuse

You are not permitted to use the Website or Services to harass, threaten, defame, stalk, bully, or otherwise violate the legal rights of others. This includes actions that cause emotional distress, harm, or violate the privacy of other individuals.

4. Intellectual Property Violations

You may not post, distribute, or reproduce in any way copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights.

5. Unauthorized Access and Use

You may not attempt to gain unauthorized access to the Website or Services, other accounts, computer systems or networks connected to the Website or Services through hacking, password mining, or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website or Services.

6. Commercial Use

Unless explicitly permitted by Zeptrix, you may not use the Website or Services for any sales, business, or commercial purposes. You are not allowed to use automated systems or software to extract data from this Website for commercial purposes ("scraping").

7. Disruption and Interference

You agree not to disrupt or interfere with the security of, or otherwise abuse, the Website, or any services, system resources, accounts, servers, or networks connected to or accessible through the Website or affiliated or linked websites.

8. Data Mining and Scraping

You are prohibited from data mining, scraping, crawling, or using any process or processes that send automated queries to the Website. You may not compile a collection of content from the Website, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise.

9. Impersonation

You may not impersonate any person or entity, or falsely state or otherwise misrepresent yourself or your affiliation with any person or entity in connection with the Website or Services, or express or imply that we endorse any statement you make.

Limitation of Liability

1. General Limitation

In no event shall Zeptrix, its subsidiaries, affiliates, directors, officers, employees, agents, partners, or licensors (collectively, "Zeptrix Parties") be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use or inability to use the Website or Services.

2. Exclusion of Liability for Certain Damages

Zeptrix Parties shall not be liable for any damages or losses resulting from unauthorized access to, or use of, the Website's secured servers and/or any personal information and/or financial information stored therein, whether or not Zeptrix Parties are advised of the possibility of such damages.

3. Limitation of Damages for Third-Party Services

Zeptrix Parties are not responsible for any damages or losses arising from the actions, products, services, or content of third parties, including but not limited to third-party services like Shopify for platform management, Stripe for payment processing, and Social Snowball for affiliate program management.

4. No Liability for User-Generated Content

Zeptrix Parties shall have no liability in connection with any content submitted, transmitted, or displayed by users of the Website or Services. This limitation applies to claims for defamation, invasion of privacy, or other torts, as well as violations of intellectual property rights.

Termination

1. Right to Terminate

We reserve the right, at our sole discretion, to terminate or suspend your account and your access to the Website and Services, without prior notice, for conduct that we determine, in our sole discretion, to be harmful to our business, customers, or third parties, or which violates these Terms of Use, applicable laws, or other policies we have in place.

2. Termination for Illegal or Harmful Behavior

You agree that Zeptrix may, under certain circumstances and without prior notice, immediately terminate your Zeptrix account, and access to the Website and Services for reasons that include, but are not limited to, breaches or violations of these Terms or the Privacy Policy, a request by law enforcement or other government agencies, discontinuance or material modification to the Website or Services, or unexpected technical or security issues or problems.

3. Consequences of Termination

Upon termination, your right to use the Website and Services will immediately cease. All provisions of these Terms which by their nature should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability, shall survive termination.

4. No Liability for Termination

Zeptrix will not be liable to you or any third-party for any termination or suspension of your account or for blocking your access to the Website and Services.

5. Termination of Third-Party Services

Your ability to use or interact with third-party services, such as Shopify, Stripe, and Social Snowball, through the Website is contingent upon your account being in good standing. Termination of your account may result in your inability to use such third-party services through the Website.

6. Data Retention and Deletion

Upon termination or deactivation of your account, Zeptrix may retain your profile information and user content for a commercially reasonable time for backup, archival, or audit purposes, or as otherwise required by law.

Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and share your personal information.

Governing Law

These Terms are governed by the laws of Singapore.

Changes to Terms of Use

Zeptrix reserves the right to modify these Terms of Use at any time. Any changes will be updated on this page.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our Privacy Compliance Officer in the following ways:

Zeptrix Pte Ltd
Attention: Privacy Compliance Officer
privacy@zeptrix.com
60 Paya Lebar Road
#07-54 Paya Lebar Square
Singapore 409051